What is Austin asking about? These are the most common 311 requests this year

This story is part of the KXAN data center, as the numbers help tell the entire story.
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Austin – whether reporting a broken pass lamp or complaining about an annoying warning, Austnet has a lot to say when submitting a service request through 311.

As “every day, any day, an information center”, Austin provides 311 spaces to report problems or ask questions about what is going on in the city. The service is available 24 hours a day, throughout the year, by calling the number 311 (or 512-974-2000), using Website Or using a mobile phone application.

Between January and May, 124,971 service requests were submitted to 311 from all over the city – everything from reporting sick or infected animals to fireworks complaints. Below is a look at the best 10 common service requests:

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Noise complaints are the most famous service request, with more than 11,500 city levels. More than 10200 requests were submitted to collect garbage, while 9000 people were requested from a symbol employee.

Mayo has had most of the requests so far, with more than 30,000 – at a rate of 970 requests per day. February had the lowest number of requests in 20,610.

Imagine the graph

Below is a full list of service requests that Austin 311 received between January and May.

Table visualization

The data contained in this story is from the Oppo City Data Data portal. A spokesman for Austin 311 KXAN told that no data service request is reflected, as some of them are removed to hide sensitive or personal information for residents who submit orders. Data will be updated in this story every month.

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