Seven Days At The Bin Store

This spring, a new business opened on the main drag of my West Philadelphia neighborhood, provoking both excitement and trepidation.

“I saw it just the other day and feared it,” one friend texted. “Like what the actual fuck is that shit,” said another. “Why?!!!” said a third. “Who is that for?”

Until last summer, the corner storefront at Baltimore Avenue and S. Melville Street was a moderately overpriced hipster vintage store. After it closed, it sat empty for nearly a year. Then, in March, it sprang to life. 

A “grand opening” banner went up over the door. A miniature wacky inflatable tube man flailed around outside. Posters with the logos for Walmart, Amazon, Costco, and Best Buy covered the windows, declaring “CRAZY DEALS, AMAZING BINZ.” I had to check it out.

AMAZING BINZ is on the first floor of a rowhome, narrow and long. There’s one central aisle, and on either side, big wooden tray tables—the proverbial binz—overflowing with undifferentiated piles of consumer stuff: unopened Halloween costumes, an ice mold shaped like a penis, a banner of many glittery penises wearing grass skirts, a staggering number of “reusable hot and cold gel compression sleeve[s] for elbow,” a single loose pregnancy test, something called Wokaar for “waxing the nose beard.”

At least half the products are still in boxes, and there are signs on the walls warning customers to NOT OPEN THE BOXES, so you have to scan the barcode with your phone or decipher clipped product descriptions: “module stool,” “gratitude journal,” “Xmas tea light green.” But the great innovation of Amazing Binz is its pricing structure, which is splashed across the facade in Spanish and English and makes good on the promise of CRAZY DEALS. On Fridays, when the bins are freshly stocked, everything costs $10. On Saturdays, $8. Sundays: $6. Mondays: $4. Tuesdays: $2. Wednesdays: $1. Thursday is bin store Sabbath, when the shop is closed and restocked. 

The store is like nothing else on the block, which boasts, among other things, a yoga studio, two vape shops, a volunteer-run book store and a Marxist reading room, and no fewer than four Ethiopian joints. 

Where did all this stuff come from? Who opened this store, and why? Is it profitable? What does it mean for the uneven gentrification of Baltimore Avenue and West Philadelphia? I decided to spend a week visiting Amazing Binz every day. Here is what I found.

Thursday: Restock Day

On Thursdays, Amazing Binz is closed. One of the owners, Ahmed, has graciously allowed me to observe the restock. Overall, Ahmed has been very gracious about my fixation on his store.

When I arrive at 10:30 a.m., he’s smoking a cigarette and nervously awaiting a delivery truck with 18 pallets of mixed merchandise from Target. Amazing Binz gets its inventory from major corporations’ overstock and returned products, taking advantage of the vast weird world of “reverse logistics.” 

“ You’ve got the front end, where you order the product, it comes into the port, it goes to a warehouse, to a store, and then to our front door,” says Cathy Roberson, a researcher at the Reverse Logistics Association, an industry trade group. “What if once it hits our front door, we don’t like it, or it’s broken or something? That’s the reverse part. ” 

Returns, repairs, refurbished products, and even recalls fall into the purview of reverse logistics. They are joined there by products that never made it to a consumer because the season ended, or a box was a little dented, or the purchaser never picked up their order, or a retailer was just running out of room in their warehouse.

That pile of excess stuff is growing. About 17 percent of all merchandise gets returned, according to the National Retail Federation. That’s up from just eight percent in 2019. For online purchases, it’s almost 30 percent. 

Liquidators are nothing new: T.J. Maxx, Ocean State Job Lot, Nordstrom Rack. But as the scale of the excess grows, the reverse logistics industry is expanding, and methods of disposal are diversifying. Some corporations, like Amazon, do their own reselling through a bulk liquidation page. There are middlemen like B-Stock, an eBay-like site where anyone can shop for truckloads of unwanted stuff. Influencers are buying pallets to unbox on stream, capitalizing on both the goods and the views. It’s a whole universe of brokers, wholesalers, and secondhand retail all trying to claw back a little bit of money from the growing pile. That’s where Amazing Binz comes in.

“The goal for all the reverse logistics stuff,” says Roberson, “is to keep things out of the landfill.” 

Today, Ahmed is expecting half a truckload with about 3,500 to 4,500 individual pieces, ranging from kitchen appliances to toys to clothing; he doesn’t know exactly what. The semi-truck pulls up right on time, and Ahmed unloads it with a forklift, cigarette still in mouth. Pallets fill the sidewalk, glistening shrink-wrapped towers of stuff: air fryers, microwaves, a vacuum, a sled, a machine that tosses a football, My Little Pony-branded diapers, and a go-kart. 

Jen Kinney

Inside the store, the bins are still half-full from the last truckload, which came from Amazon. There are many products I’ve only ever seen on the internet: a carrying case and monogrammed straw cover for a Stanley cup, a big plastic grinder for shredding chicken, silicone molds for making the viral Dubai chocolate bar at home. 

For this restock, Ahmed was hoping for a different caliber of item. It’s a mixed success: some quality products, but more clothing and returned items than he was hoping for. Electronics are the holy grail; appliances and home goods do well, too. The best items are the ones that retain their value, because Ahmed sees his customers as agents in the reverse logistics economy, too.

“You can buy stuff from here and then you can resell it,” Ahmed tells me. “Through eBay or Amazon. You can sell on Facebook market. You will get your money back in less than one day if you wanna resell it. Which is a good thing for everybody right now, for the public. A lot of people need to work.”

It’s a slog of a day. I leave after a few hours, and come back at 6:00 p.m., nearly eight hours into this operation. Ahmed and two helpers are still unloading and stocking. They won’t be done until after 10:00 p.m.

Friday: $10

I get to Amazing Binz at 9:35 a.m. It opens at 10:00 a.m. Already, two people are standing at the door with their faces pressed to the glass. 

Soon, six people are waiting, then a dozen. A woman and her kids show up in a taxi. At least one person has come from the county over. Amazing Binz posts their new hauls on Instagram, so some people have already scouted what they want: a kid’s scooter, a shower caddy. Fridays offer the highest upside: a chance to score something really valuable for just $10. All the real shoppers are lined up this morning, looking for an edge. 

People are arriving every minute; the line swells to 25. Most of the people waiting are middle-aged black men and women. Some are resellers, and many seem well-versed in Philadelphia’s liquidation economy. A few bring up Turn 7, a giant liquidation warehouse with a bin model that closed last month. I learn about another bin store in New Jersey, and one in Northeast Philly called Black Friday Outlet, a nationwide bin store chain. Someone tells me there’s another bin store opening up today, just 10 blocks away.

“When I first got into this industry, there were no more than 10 bin stores in the entire country,” says Nebraska-based wholesaler and content creator Colton Carlson, who opened his first store in 2018. “Fast forward a few years, [and] there ended up being 3,000 bin stores.” Today, he thinks there could be as many as 10,000 in the U.S. 

Bin stores are distinguished by their pricing model—a set price per item or weight, and falling prices to incentivize quick sales—and by their agnostic approach to inventory. They’ll take nearly anything and everything.

“Once people caught on that you could buy a truckload of inventory, you dump it in your bins and you make a ton of money, then they really just started opening that rapid-fire at that point,” says Carlson.

The explosion of online returns got the bin-store craze started, but the pandemic put it into overdrive. Factory shutdowns and slowdowns at ports meant for weird lags in the supply chain that led to seasonal products arriving past their season, or goods just being abandoned at port. To try and weather the uncertainty, and keep up with exploding online shopping, retailers overstocked on inventory.

“In the beginning of the pandemic, we bought everything in sight,” says Roberson. “Then all of a sudden we, the consumer, decided we’ve had enough. We’ve bought everything. We’ve gotta tighten our belts now.”

Consumer spending dropped, and retailers were left holding the bag in overstuffed warehouses. Some, like Target, “ kind of got caught with their pants down,” says Roberson. They were stuck with so much excess inventory, they sold it for pennies on the dollar. The secondhand market flooded with more cheap stuff than normal, creating opportunities for resellers.

“On opening day, we had about 300 people lined up down the street,” says Carlson, who thinks his was the biggest bin store in the country at the time. “Every weekend from that, it was just the same thing: a line down the street with 200, 300 people ready to find a deal.”

Wokaar nose hair waxing kit on top of a pile of goods.
Jen Kinney

This Friday morning at Amazing Binz, there are now over 30 people waiting to be let inside.

Finally, the doors open and the crowd floods into the narrow shop, honing in on the premier items. Scooters and grills and Target-branded home goods fly out of the bins. People are hauling around air fryers so no one else can take them. It is, frankly, a bit of a mad house. One reseller, who didn’t find anything he wanted, says, “One of these days, someone’s going to get shot.” A woman declares, “I will never do this again.”

Generally, people seem happy with their finds. The guy who wanted the scooters gets the scooters; the woman who wanted the shower caddy gets the shower caddy. It all happens fast. By the end of the day, the first two bins are completely empty. 

Saturday: $8

It’s farmer’s market day in West Philadelphia, Baltimore Avenue’s busiest day. The store is much calmer than Friday morning, but still doing a brisk business. Where yesterday there were piles of home goods and appliances, the bins have been restocked with less high-end fare: soccer balls, bike inner tubes, sand art kits, clothing, shoes.

I want to get a sense of how neighbors are feeling. Once, while digging in the bins, I heard a young guy muttering to himself. “This is so weird. What am I looking at?” We made eye contact. “Have you ever seen a store like this?” he asked me. “It doesn’t feel right. I don’t think this will be here long.” 

I check West Willy, the easily parodied local Facebook group. A post about Amazing Binz has over 50 comments, ranging from “omg I am EXCITED,” to “Maybe I can find things I need and not weep over the price,” to “No offense to the owners but this store feels like where late stage capitalism goes for one final hurrah.”

I ask the book vendor who sets up outside the Marxist storefront how he feels about Amazing Binz. “It shows the corporation’s incursion into the neighborhood at every level, big to small,” he says. He adds that he likes that it’s a minority-owned business.

I ask a resident who happens to be walking by, a long-timer who moved to the neighborhood in the 1970s when it was, as he says, Philadelphia’s answer to Haight-Ashbury. “It means a potential downturn of the local market that had been popping up with restaurants and boutiques,” he says.

Baltimore Avenue runs from the University of Pennsylvania campus in the east, west through a neighborhood that’s a mixture of million-dollar houses, squats-turned-group-houses, and some of the city’s most persistent poverty. For the six-ish years I’ve lived here, I’ve watched a handful of bougie businesses open and quickly fold, leaving behind empty storefronts. Housing prices just go up and up, but the retail strip suggests an uneven gentrification. Those fluctuating fortunes are mirrored in starkly divergent views of whether Amazing Binz is an “amazing store with amazing stuff and amazing prices” (their first Google review) or “a place that sells crap” (a post on West Willy). 

It’s an odd location for a store like this. Liquidators usually look for huge spaces, in industrial areas or big shopping centers at the edge of town. When I ask Ahmed how he came to open Amazing Binz here, he said it was actually not his first choice. He wanted to open a cafe or a sweet shop, but says he couldn’t get the permits or the zoning. The landlord wouldn’t give him a break on rent, which is nearly $4,000 a month. 

So after about eight months of sitting on the location, Ahmed decided he needed to open something with low overhead and little startup capital. There’s a few bin stores in Northeast Philly, where he lives, so he’d seen this model before, and thought it would be good for the neighborhood. At the start of this week, he hung a Free Palestine flag behind the counter. He’s from the West Bank and felt comfortable hanging the flag because, he says, “Our neighbors support us.”

Nearly every time I’m here, there are happy customers, usually quite a few. There’s a real mix of the neighborhood. Serious diggers, often in headphones, methodically overturn every pile. A PTA mom sends her husband home for the car after she fills three baskets with school supplies. Some gigglers revel in the slop and the strangely sentimental: the Dick Pics in Nature calendar, the crystal heart paperweight engraved with a 25th wedding anniversary message.

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